Zai headed the Universal Solutions Inc. initiative that developed the Wyzgo solution. He acquired his knowledge of the tourism industry during his role as Chief Technology Officer at the Canadian Tourism Commission in Canada.

He is also accredited with development of the first extranet for Canadian Tourism businesses, the Universal Solutions’ publishing platform for website translation, and the first bilingual financial software package at SHL SystemHouse Ltd where he served as Manager of Systems Implementation and Customer Support.

Zai is firmly committed to sharing and empowerment. He is focused on bringing the benefits of the sharing economy, combined with language technology and tourism marketing into the Wyzgo solution.

He brings a rich mix of industry, technology and management experience from a variety of projects in information systems and marketing in the energy, heavy industry, health, technology and tourism sectors.

He is a serial entrepreneur, team builder and strategist with a good eye for technology trends. Zai believes that the emergence of the sharing economy will triumph self-interest and become a firm and permanent reality around the world. He shaped the marketing strategy for Universal Solutions accordingly and is looking to build a strong team of professionals who share his vision.

Zai is a graduate of McGill University in electrical engineering and holds an M.B.A from Concordia University. He is also trained in Advanced Project Management, Strategic Planning and Security Systems.

In addition to his responsibilities for leading the Universal Solutions team, Zai is involved in many local community projects.

Sophie Horak, BSc. Computer Science
Solution Test Engineer
Solution Testing & Quality Assurance

Ensures software applications function correctly, meet business model requirements, and free of defects.

Key responsibilities include creating test plans, conducting manual and automated tests, and documenting bugs.

Test Development: Create detailed, comprehensive test plans and test cases.

Execution: Perform manual and automated testing.

Bug Tracking: Identify, document, and track software defects.

Collaboration: Work with developers.

Recommend Improvements

Compliance

Devang Shah, Bachelor of Computer Engineering, Software Architect

Devang brings more than ten years of experience as a Computer Software Engineer & Architect.

His expertise includes Client/Server Applications on various architectural design patterns.

He is proficient with Amazon AWS cloud architectures, CentOS, SQL Server, MySQL and MariaDB databases, Microsoft Foundation Classes, data scraping and Object Oriented Techniques.

He has expertise in developing application using Java, .NET 4.5 / 4.0 / 3.5, MS Visual Studio 2017, as well as WordPress implementations.

Dave has worked on some fifty projects including twenty websites.

He has trained over 200 developers in various aspects of website technologies.

He has wide research in many aspects of computing. In 2013 he managed to have one of his articles “Survey: Data Storage Security in Cloud Computing” published in the International Journal of Advanced Research in Computer Science and Software Engineering.

Nabil Ali, Chief of Security

Nabil is responsible for all aspects of information security across the enterprise, including Web and Mobile application security, Cloud, Infrastructure and device security, security awareness and training, security policy, and compliance.

He handles all matters for security incident response, information security assessment, data protection and encryption, identity & access management, and privileged user access to protect customer and employee data.

Nabil has a Degree in Information Technology from University of Ottawa. He has also obtained certifications in Information Security, including CISSP and CISM.

Saadia Hassanali, Customer Services

Saadia handles all questions about the company’s digital services. She has over fifteen years experience managing customer services in different types of industries.

She has a positive attitude, is empathetic and professional toward customers at all times.

Her duties include:

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our services inside and out so that she can answer questions.
• Responding to customer questions, liaising with technical teams to resolve issues, requests, and problems.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary to resolve customer issues.
• Providing feedback on the efficiency of our customer service process.

Nurool Sircar, Finance Manager

Nurool is an experienced CA who analyzes and manages the increasingly complex datasets to identify trends in emerging technologies.

He handles all matters related to maintaining financial records, performing financial analysis and advising senior managers on profit-maximizing ideas.

He also handles responsibilities for the financial health of an organization. He creates financial reports, assists in raising funds, directs investment activities, and develops plans for the long-term financial goals of the organization.

Among his responsibilities are:

• Develop strategic business plans
• Predict future financial trends
• Analyse market trends and competitors
• Analyse financial data
• Manage investment strategies
• Manage company budgets
• Set profitability standards for investment activities
• Supervise budgeting and forecasting
• Execute financial management duties