Riding Two Tigers
An Odyssey in the Era of Change
As the impact of COVID-19 wanes and the rise of ground-breaking AI technologies like ChatGPT unleash its assault on the workplace worldwide, businesses found themselves facing a dual onslaught of business disruption and opportunity.
Following the Great Resignation and massive layoffs, there was a scramble to find and hire talent with new skills, in particular people with skills in AI and sustainability. New job titles and related new skills began to spread like wildfire.
The Impact
The impact on our vacation travel, the mainstay of our business, struck like a wrecking crew. Business dried up overnight! We were not alone. But we were determined to ride the wave. Where there are problems there were opportunities.
Skills and AI loomed large, so we embarked on research into this with vigor and enthusiasm.
Consulting takes a brave initiative
Four titans of the consulting industry, Earnst & Young (EY), KPMG, Deloitte and PriceWaterhouse Coopers (PwC) were also experiencing the dire impact of AI on their industry. They took the steps to do the research that helped to chart a course through the storm.
In a move to develop their consultants' AI skills competencies, their decisions to invest billions in artificial intelligence (AI), was an eye opener for us.
The dynamic internal skills gap : A monumental challenge
Even with such abundant resources, these, and others as well, realized there was a critical void – the ability to swiftly and accurately identify skills gaps within their own workforce.
AI could summarize data from mass repositories and identify new and emerging job roles and skills trends on a global scale. But how could they identify the skills and gaps among the thousands of employees scattered in branch offices across the world?
AI could only guess at the changes needed in internal skills and competencies within an organization. Furthermore, dependence on recruitment to fill skills gaps, where competition for scarce skilled resources has intensified, this became a tedious and expensive undertaking..
Towards a better solution
The starting point was an accurate and reliable skills inventory. The time it would take to compile a useful skills inventory was too long. By the time it was completed, it was obsolete. Generative AI did not seem up to the task.
Compilation of skills specific to the organization was not possible through this approach. Approximation was not seen as very well suited to informed HR decision-making.
A better way was needed.
Results from AI were, at best, an approximation of where the organizations stood skills-wise compared to global estimates. Many organizations are in search of a better solution.
The rush to AI to provide a better solution for skills first workforce readiness did not abate, The fear of the unknown and resistance to abandoning conventional practices threaten to impede progress.
WorkforceAI : A beacon of hope
Despite the aftermath of COVID-19 and the onslaught of AI, after much study, research and brainstorming the challenges, the team came up with the idea of WorkforceAI, the solution that provides executives with better decision-making data for HR.
WorkforceAI is focused in this niche.
The platform uses a combination of internal skills data and AI in an innovative way that provides organizations the fastest, practical and most accurate method to continuously maintain skills and competency data of people already engaged by the organization.
Unlike other HR solutions that rely on recruitment to fill skills gaps, WorkforceAI offers a revolutionary approach – a skills-first strategy designed to continuously identify and upskill existing talent within the organization even in the face of change.
Embracing the promise of AI
Consulting firms as well as large and mid-sized organizations in other industries, welcome not only the speed, efficiency and accuracy they need from the WorkforceAI platform to keep ahead of competition, but also a path to maintaining workforce readiness in a rapidly evolving landscape.
Charting a new course
As a new innovative approach to deliver more meaningful results that guide important human resources decisions emerge, leaders of the big four of consulting look beyond the barriers, recognizing the future of AI and its potential for unprecedented returns on investment and the opportunity to redefine workforce management for the digital age.
Looking ahead
As other large and mid-sized businesses in other industries look to the future, the story of the big four of consulting is not merely one of adaptation, but of transformation. Money helps. But taking a less traveled route to resolve difficult problems is often needed. Through bold vision and unwavering determination, the big four KPMG, EY, Deloitte and PwC emerge as trailblazers, embracing innovation to navigate the tides of change.
As organizations harness the power of WorkforceAI, it paves the way for a future where organizations thrive amidst uncertainty, guided by the beacon of innovation.
Who Needs WorkforceAI?
Like the big four of consulting, many others are searching for ways to maintain workforce readiness with the right skills they need to remain relevant and competitive.
WorkforceAI is a small but important endeavor finding solutions for big problems faced by big companies.
We knew we could help the consulting and other industries. AI could offer a means to a solution for what has been a perennial challenge .
The team moved quickly and used every means at our disposal to shape WorkforceAI into a fast, user-friendly, easy-to-deploy solution to the skills gap challenge.
We realize how widespread this problem is. We are now targeting large and mid-sized organizations across many industries like healthcare, financial, electronic and communications, distribution and others worldwide.
The process is repeatable. It is the most powerful solution for workforce management. It's AI-driven and continuously evolving with change. It promises customers a 10X ROI. PwC is now looking to adopt it.